top of page

Are your interruptions really arrogance masquerading as efficiency?

Updated: Jul 28, 2020

Many years ago, exposure to the work of Nancy Kline and her Thinking Environment research transformed the way I listened. And her powerful article exploring interruption as assault on the brain swiftly curtailed my habit of interrupting others!

For someone with a natural preference for speaking first and thinking later, ‘active listening’ was always something of a challenge.

Reading Time to Think reminded me that the quality of everything we do depends on the quality of the thinking we do first. But it also provoked a deeper appreciation of how the quality of our thinking depends on the way we treat each other while we are thinking.

Nancy’s Ten Components of a Thinking Environment (see below) are proven to generate the finest independent thinking and are the core principles that underpin all my client interactions - from one-to-one meetings through to large scale leadership development programmes.

Which components you are already creating and which you could develop further? Try Nancy Kline’s personal assessment and find out!


20 views0 comments


bottom of page